Our 30-Day Return Guarantee
At North & Co. Canada, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a 30-day return window from the date of delivery.
Eligibility
- Items must be returned within 30 days of receiving your order.
- Items must be unused, unwashed, and in their original condition with all tags attached.
- Final sale items are not eligible for returns or exchanges.
How to Initiate a Return
- Email us at info@northandco-cad.com with your order number and reason for return.
- Our team will respond within 24 hours with return instructions.
- Ship the item back using a trackable shipping method.
Refunds
Once your return is received and inspected, we will process your refund to the original payment method within 5–10 business days.